Your benchmarking peer group says a lot about you
In this entry to the benchmarking series, I want to cover the benchmarking peer group. The benchmarking peer group is both vital and controversial for the vast majority of benchmarking projects. It is...
View ArticleGreat companies benchmark differently
In a recent post in this benchmarking series, I discussed the issues I see with defining benchmarking peer groups based on industry. That led me to share the similarities I see among great companies...
View ArticleUsing benchmarking vendors (Part 1 of 2)
This installment of the benchmarking series focuses on using benchmarking vendors and will be in two parts. This part will focus on when you might want to use a benchmarking vendor, and the second part...
View ArticleUsing Benchmarking Vendors (Part 2 of 2)
In part 1, of this benchmarking series, I covered a few of the instances where you might want to engage a benchmarking vendor to assist you with your projects. In this installment, I outline my...
View ArticleBuilding Your Benchmarking Team
In this installment of the benchmarking series I cover team composition. The team is a critical aspect of any project and a benchmarking effort is no different. There are roles on a benchmarking team...
View ArticleNeed to Benchmark? Don’t wander Too Far from Home.
If you’ve followed this benchmarking series, you know there has been a lot of information shared around benchmarking peer groups or those you compare yourself to when you conduct a benchmarking...
View ArticleIn Benchmarking, It’s Time to Get Started
The ability to benchmark your organization’s performance is expanding quickly. Services for metric benchmarking, as well as qualitative (or best practice) benchmarking are growing and expanding. The...
View ArticleScoping a benchmarking project is the first step
I’m often asked what the first step should be once you decide you need to benchmark. I’m assuming that you have already done the vital steps of understanding the value this benchmarking effort will...
View ArticleWhen things get crazy in business…you need to get more organized
I can’t tell you how many blogs I’ve read (or written) that started by stating “The World moves faster today than it ever has!” And, they are all correct. The business environment seems to continue to...
View ArticleTons of Data, But No Answers: What’s the Missing Link?
Benchmarking is a great way to measure how your business performance compares to that of your peers, and today’s IT systems are excellent at tracking data related to business processes. But even with...
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